FAQs

Payment details

• How do I delete a saved Bank Details from my Account
• How Do I Add Bank Account to My NairaEx Account?

Transaction Charges and Limits

• What Is the Limit of the Bitcoin That Can Be Bought or Sold?
• What Are NairaEx Fees?

NairaEx Bill

• How to Use NairaEx Bill

My NairaEx Account

• I have not received my registration confirmation email, what do I do?
• I forgot my Password, how can I reset it?
• Can NairaEx Accept Bitcoins From Other Wallet or Exchanges?
• What Is NairaEx Virtual Bank Account Number?
• How Long Does It Take for an Order to Be Processed

Security

• How do I protect my NairaEx account?
• How can I turn off two-factor authentication? I lost my phone and I can no longer access my account.
• How can I activate the 2Fa Authenticator

Savings

• How can I withdraw my savings on NairaEx
• How can I calculate my savings