How can I turn off two-factor authentication? I lost my phone and I can no longer access my account. : NairaEx

How can I turn off two-factor authentication? I lost my phone and I can no longer access my account. Print

Modified on: Fri, 29 Jan, 2021 at 8:30 AM

In order to disable your NairaEx 2-Factor Authentication, send an email to [email protected] with the instructions below.

Subject: Disable 2-Factor Authentication

- Full name

- Phone number

- proof of identity (ID card)

- Selfie (picture of you holding the id card and a piece of paper with NairaEx written on it)

The Selfie picture should resemble the image below with both items in hand at the same time.

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