Your account

Folder for adding Your account articles

Adding a bank account
To set up payment channels on your account, Select payment info from the menu bar. Pick your bank name from the checklist and fill in the required det...
Sat, 3 Nov, 2018 at 9:02 PM
How can I create a NairaEx account?
1. Log in to and click Sign Up 2. Enter your name, email, password and click on the 'Sign Up' button   3. Search for the NairaEx email ...
Sat, 3 Nov, 2018 at 9:09 PM
How can I turn off two-factor authentication? I lost my phone and I can no longer access my account.
In order to cancel the authentication of two factors of your account, you will need to send us a scanned hand-written instruction which must be duly signed ...
Sat, 3 Nov, 2018 at 9:17 PM
How do I verify my NairaEx account?
Verification is not required for selling bitcoin. NairaEx will require your Bank Verification Number (BVN), Government-Issued Photo ID Card and Selfie ...
Thu, 27 Jun, 2019 at 3:56 AM
How can I activate the Two Factor Authenticator?
You can activate the Two Factor Authentication in your NairaEx account by going to your Profile.
Sat, 3 Nov, 2018 at 9:20 PM
I forgot my password, how can I reset it?
Click Forgot password in the login page and enter the email with which you registered. You will receive an email with instructions to create a new password. ...
Sat, 3 Nov, 2018 at 9:22 PM
I have not received my registration confirmation email, what do I do?
First check your spam folder, since sometimes the confirmation email can get there. If you can not find the email in the spam folder, click on Resend confi...
Sat, 3 Nov, 2018 at 9:30 PM
How do I protect my NairaEx account?
NairaEx staff will never ask for your password, 2-factor authentication codes, or other login credentials. Beware of imposters and verify any information yo...
Thu, 13 Dec, 2018 at 10:32 AM